Shipping Policy

This shipping policy applies to your online purchases of blouses, trousers, dresses, and other apparel items from Cocktails Boutique NYC. By completing a purchase, you agree to the terms outlined below.

1. Order Cut-off Time

Our daily order cut-off time is 2:00 PM Eastern Time (ET). Orders placed before 2:00 PM ET will begin processing the same day; orders placed after this time will be processed on the following business day.

2. Processing Time

All orders are processed within 1–3 business days (Monday through Saturday, ET). Orders are not processed on Sundays or U.S. federal holidays. Once your package has shipped, you will receive an email containing a UPS tracking number.

3. Estimated Delivery Time

Once handed over to UPS, standard shipping typically takes 3–6 business days.

Please note that these delivery times are estimates. Delays may occur due to weather conditions, carrier backlogs, holidays, or other factors beyond our control. We cannot guarantee an exact delivery date.

4. Shipping Carrier

All packages are shipped via UPS.

5. Shipping Costs

Shipping is free for all orders within the United States. No shipping fees will be charged at checkout.

6. Shipping Destinations

We only ship to addresses within the United States.

7. In-Store Pickup

You may also choose to pick up your items at our NYC boutique. Select "In-Store Pickup" at checkout and visit the following location to collect your blouses, trousers, dresses, and other fashion items:

1040 Lexington Ave, New York, NY 10021, United States (please visit during our regular business hours).

8. Responsibility for Shipping Address

Please carefully verify your shipping address before placing an order. Cocktails Boutique NYC is not responsible for lost or misdelivered packages resulting from an incorrect or incomplete address provided by the customer. Once a package has been shipped, we cannot guarantee that the shipping address can be changed.

9. Lost, Stolen, or Damaged Packages

If the tracking information indicates that your package has been "delivered" but you have not received it, or if the items you received are damaged, please contact us within 24 hours. We will work with UPS to investigate and resolve the issue. For claims regarding damaged items, you will need to provide photographs of both the packaging and the items themselves.