Privacy Policy

This Privacy Policy outlines how Cocktails Boutique NYC collects, uses, stores, and protects your personal information when you visit our website, shop at our physical store, order women’s tops, trousers, or dresses online, or contact our customer support team. By using our website or making a purchase from us, you consent to the practices described in this policy.

1. Information We Collect

When you place an order, subscribe to updates, seek support, or shop at our physical store, we collect personal information that you voluntarily provide, including your full name, shipping address, billing address, email address, phone number, and payment-related information.

As you browse our website, we automatically collect non-identifying browsing data—such as your IP address, browser type, device details, page visit history, and cookie data—to improve website functionality.

We do not collect sensitive personal information (such as Social Security numbers) unless required by law.

2. How We Use Your Information

Your personal data is used to process orders, arrange UPS shipping, send shipment tracking and order confirmation emails, handle returns and refunds, respond to your inquiries, prevent fraud, troubleshoot website issues, and optimize our clothing selection.

With your explicit consent (opt-in), we may send you promotional emails regarding new arrivals, special offers, and boutique events. You may unsubscribe from these marketing emails at any time.

We never sell your personal information to third parties.

3. Information Sharing

We share only the minimum necessary information with trusted service providers who assist us in fulfilling orders, including payment processors and the carrier, UPS. All such service providers are bound by data protection agreements and are permitted to use your data solely for the purpose of providing services to us.

We may disclose your information if required by U.S. law, a court order, or government regulation.

4. Cookies

Our website uses cookies to remember your preferences, track the contents of your shopping cart, analyze website traffic, and provide you with a smoother shopping experience. You may choose to decline cookies by adjusting your browser settings; however, doing so may prevent certain features of the website from functioning correctly. Data Retention

We retain your personal information only for as long as necessary—for instance, to complete transactions, resolve customer support issues, comply with tax and legal record-keeping requirements, or for the duration of your subscription to marketing communications (until you choose to unsubscribe).

5. Your Privacy Rights

Depending on your region (or state) of residence, you may have the right to access the personal data we hold about you, request the correction of inaccurate information, ask for the deletion of your personal records, and opt out of receiving marketing communications.

To submit a privacy-related request, please contact us via email or phone. We respond to all customer inquiries within 24 hours.

6. Children's Privacy

Our boutiques and website are intended for adult customers aged 18 and older. We do not knowingly collect personal information from children under the age of 18.

7. Policy Updates

We reserve the right to amend this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as of the date of publication. We encourage you to review this policy periodically.